POLICIES

Terms & Conditions

All Policies

Section 1 – General Provisions

These Terms and Conditions set out the general terms governing the use of the website slingerbaguk.co.uk (hereinafter referred to as the “Online Store” or “Website”), operated by Courtworx Sports Ltd with registered office at Unit 3 Buriton Business Park, Mapledurham Lane, Petersfield, Hampshire, GU32 3NJ.

The Website provides product information about Slinger Bag tennis ball launchers and accessories available to customers in the United Kingdom.

All purchases of Slinger Bag products by customers in the United Kingdom are completed via the official Dunlop Sports website.

When a Customer selects a purchase link or button on this Website, they will be redirected to the official Dunlop Sports website where the transaction will be completed.

Dunlop Sports is responsible for:

  • order processing
  • payment processing
  • product pricing
  • order fulfilment
  • delivery and shipping
  • returns and refunds
  • warranty handling

Courtworx Sports Ltd does not process payments, accept orders, or fulfil deliveries through this Website.

These Terms and Conditions also set out the terms governing the provision of free electronic services through the Website.


Section 2 – Definitions

Business Days – weekdays from Monday to Friday excluding bank holidays and public holidays in England and Wales.

Customer – any person accessing or using the Website.

Consumer – a natural person acting for purposes wholly or mainly outside that person’s trade, business, craft or profession.

Trader – a natural person, legal person or other organisation acting for purposes relating to their trade, business, craft or profession.

Terms and Conditions – these terms and conditions governing use of the Website.

Online Store Website – the website operated under the domain slingerbaguk.co.uk.

Website Operator / SellerCourtworx Sports Ltd, with registered office at Unit 3 Buriton Business Park, Mapledurham Lane, Petersfield, Hampshire, GU32 3NJ, Company Number 11532233, VAT Registration Number GB326185013, email hello@courtworxsports.com, who operates the Website.

Dunlop Sports – Dunlop International Europe Ltd, the company responsible for the sale, payment processing, fulfilment and delivery of Slinger Bag products purchased through the official Dunlop website.

Goods – Slinger Bag products and accessories presented on the Website for informational purposes and available for purchase via the Dunlop Sports website.

Durable Medium – any instrument that allows the Customer or the Website Operator to store information addressed personally to them in a way accessible for future reference.


Section 3 – General Provisions and Use of the Website

All rights to the Online Store, including intellectual property rights to its name, domain, design, content, graphics and logos (except for logos and photos belonging to third parties used to present products) belong to Courtworx Sports Ltd or are used with permission.

The Website Operator makes reasonable efforts to ensure that the Website functions correctly across common web browsers, operating systems and devices.

Minimum technical requirements enabling use of the Website include:

  • modern web browser (Chrome, Firefox, Safari, Edge or equivalent)
  • JavaScript enabled
  • cookies enabled
  • internet connection of at least 1 Mbps

The Website uses cookies to ensure proper functioning. Cookies do not damage user devices and do not change device configuration.

Users may disable cookies in their browser settings, although doing so may limit Website functionality.

Users are prohibited from:

  • submitting unlawful or harmful content
  • attempting to interfere with the operation of the Website
  • using the Website in violation of applicable law or good practice.

Section 4 – Product Information

The Website provides information about Slinger Bag products available to customers in the United Kingdom.

Product descriptions, specifications, images and pricing information presented on the Website are provided for informational purposes only.

Actual product pricing, availability, payment terms and purchase conditions are determined by Dunlop Sports and may differ from information displayed on this Website.

The pricing displayed on the official Dunlop Sports website at the time of purchase is the current and final retail price for the product.

The Website Operator makes reasonable efforts to ensure information accuracy but does not guarantee that all information is free from errors or omissions.

Customers should refer to the official Dunlop Sports website for the most accurate and up-to-date information regarding product specifications, pricing and availability.


Section 5 – Purchases and External Links

This Website does not process orders or payments.

When a Customer selects a “Buy”, “Shop”, or similar button, they will be redirected to the official Dunlop Sports website where the purchase transaction takes place.

Any purchase of Goods is concluded directly between the Customer and Dunlop Sports and is governed by Dunlop’s own terms and conditions.

The Website Operator is not responsible for:

  • order processing
  • payment processing
  • delivery and shipping
  • product returns
  • warranty claims

Customers should consult the Dunlop Sports website for policies regarding orders, payments, delivery, returns and warranties.


Section 6 – Delivery

Delivery of Slinger Bag products purchased via the Dunlop Sports website is handled exclusively by Dunlop Sports.

Delivery timeframes, shipping costs and delivery policies are determined by Dunlop Sports and will be displayed during the checkout process on the Dunlop website.

Courtworx Sports Ltd does not dispatch or deliver products purchased through Dunlop Sports.


Section 7 – Warranty and Returns

Warranty claims, returns, exchanges and refund requests relating to Slinger Bag products must be handled in accordance with Dunlop Sports’ policies.

Customers should contact Dunlop Sports directly regarding:

  • defective products
  • warranty claims
  • delivery issues
  • product returns
  • refunds

The Website Operator may provide general product information but does not process returns, refunds or warranty claims.


Section 8 – Customer Support

Customer enquiries relating to purchases, payments, delivery or returns must be directed to Dunlop Sports via their official website.

Courtworx Sports Ltd may provide general product information or guidance relating to Slinger Bag products.

For general enquiries about this Website, customers may contact:

Email: hello@courtworxsports.com

Customer enquiries are typically handled during Business Days.


Section 9 – Commission Disclosure

The Website Operator may receive a commission for purchases made through referral links from this Website to the Dunlop Sports website.

This does not affect the price paid by the Customer.


Section 10 – Intellectual Property

All rights to the Website, including its design, layout, text, graphics and structure belong to Courtworx Sports Ltd unless otherwise stated.

Content from the Website may not be copied, reproduced, distributed or used for commercial purposes without prior written permission.

Product images, trademarks and branding relating to Slinger Bag and Dunlop remain the property of their respective owners.


Section 11 – Limitation of Liability

The Website Operator makes reasonable efforts to ensure that the Website functions correctly and that information provided is accurate.

However, the Website Operator shall not be liable for:

  • temporary unavailability of the Website
  • inaccuracies in product information provided by third parties
  • losses arising from the use of external websites linked from this Website

Once a Customer leaves the Website and accesses the Dunlop Sports website, the Website Operator is not responsible for the content, services or transactions conducted on that website.


Section 12 – Final Provisions

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of the Website shall be subject to the jurisdiction of the courts of England and Wales.

The Website Operator reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on the Website.

Continued use of the Website after publication of changes constitutes acceptance of the updated Terms.

Contracts with the Website Operator are concluded in the English language.

These Terms and Conditions take effect from 06/03/2026.