Section 1
This Privacy Policy sets out the principles for processing personal data obtained through the online store slingerbaguk.co.uk (hereinafter referred to as: “Online Store”).
The owner of the Online Store and data controller is Courtworx Sports Ltd with registered office at Unit 3 Buriton Business Park, Mapledurham Lane, Petersfield, Hampshire, GU32 3NJ, registered under Company Number 11532233, VAT Registration Number GB326185013, hereinafter referred to as Courtworx Sports Ltd.
Personal data collected by Courtworx Sports Ltd through the Online Store is processed in accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
Courtworx Sports Ltd takes particular care to respect the privacy of Customers visiting the Online Store.
Section 2 – Types of Data Processed, Purposes and Legal Basis
Courtworx Sports Ltd collects information concerning natural persons making legal transactions not directly related to their business activity, natural persons conducting business or professional activities in their own name, and natural persons representing legal entities or organizational units that are not legal entities but have legal capacity under law, hereinafter collectively referred to as Customers.
Customer personal data is collected when:
- a) registering an account in the Online Store, for the purpose of creating an individual account and managing that account. Legal basis: necessity to perform the account service contract (Article 6(1)(b) GDPR);
- b) placing an order in the Online Store, for the purpose of fulfilling the sales contract. Legal basis: necessity to perform the sales contract (Article 6(1)(b) GDPR);
- c) using the review service, for the purpose of fulfilling the contract for electronic services. Legal basis: necessity to perform the review service contract (Article 6(1)(b) GDPR).
When registering an account in the Online Store, the Customer provides:
- a) email address;
- b) first name and surname.
During account registration in the Online Store, the Customer independently establishes an individual password for access to their account. The Customer may change the password at a later time, according to the principles described in Section 6.
When placing an order in the Online Store, the Customer provides the following data:
- a) email address;
- b) address data:
- postcode and town/city;
- country;
- street with house/flat number;
- c) first name and surname;
- d) telephone number.
In the case of Business Customers, the above data scope is additionally extended to include:
- a) business name;
- b) VAT number.
When using the review service, the Customer provides the following data:
- a) email address;
- b) first name.
While using the Online Store Website, additional information may be collected, including: IP address assigned to the Customer’s computer or external IP address of the Internet provider, domain name, browser type, access time, operating system type.
Navigation data may also be collected from Customers, including information about links and references they decide to click or other activities undertaken in the Online Store. Legal basis: legitimate interest (Article 6(1)(f) GDPR), consisting of facilitating the use of electronic services and improving the functionality of these services.
For the purpose of establishing, pursuing and enforcing claims, some personal data provided by the Customer when using functionalities in the Online Store may be processed, such as: first name, surname, data concerning the use of services if claims arise from the way the Customer uses services, other data necessary to prove the existence of a claim, including the extent of damage suffered. Legal basis: legitimate interest (Article 6(1)(f) GDPR), consisting of establishing, pursuing and enforcing claims and defending against claims in proceedings before courts and other state authorities.
Providing personal data to Courtworx Sports Ltd is voluntary in connection with concluded sales contracts or service provision contracts via the Online Store Website, with the caveat that failure to provide specific data in forms during the Registration process prevents Registration and creation of a Customer Account, and in the case of placing an order without Customer Account Registration prevents order placement and fulfillment.
Section 3 – Data Recipients and Storage Period
Customer personal data is transferred to service providers used by Courtworx Sports Ltd in operating the Online Store. Service providers to whom personal data is transferred, depending on contractual arrangements and circumstances, either follow Courtworx Sports Ltd‘s instructions regarding the purposes and methods of processing this data (data processors) or independently determine the purposes and methods of processing (data controllers).
a) Data Processors. Courtworx Sports Ltd uses providers who process personal data exclusively on Courtworx Sports Ltd‘s instructions. These include providers offering hosting services, accounting services, marketing systems, Online Store traffic analysis systems, marketing campaign effectiveness analysis systems;
b) Data Controllers. Courtworx Sports Ltd uses providers who do not act exclusively on instructions and independently determine the purposes and methods of using Customer personal data. These provide electronic payment and banking services.
Location. Service providers are based in the United Kingdom and other countries within the European Economic Area (EEA).
Customer personal data is stored:
a) Where consent is the legal basis for processing personal data, Customer personal data is processed by Courtworx Sports Ltd until consent is withdrawn, and after consent withdrawal for a period corresponding to the limitation period for claims that Courtworx Sports Ltd may raise and that may be raised against it. Unless specific provisions state otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to business activities – three years.
b) Where contract performance is the legal basis for data processing, Customer personal data is processed by Courtworx Sports Ltd as long as necessary to perform the contract, and thereafter for a period corresponding to the limitation period for claims. Unless specific provisions state otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to business activities – three years.
When making a purchase in the Online Store, personal data may be transferred to courier companies for the purpose of delivering ordered goods.
Navigation data may be used to provide better customer service, statistical data analysis and adapting the Online Store to Customer preferences, as well as administering the Online Store.
Upon request from authorized state authorities, Courtworx Sports Ltd discloses personal data to entitled state authorities, particularly organizational units of the Crown Prosecution Service, Police, Information Commissioner’s Office, Competition and Markets Authority, or Ofcom.
Section 4 – Cookies and IP Address
The Online Store uses small files called cookies. These are stored by Courtworx Sports Ltd on the end device of persons visiting the Online Store, if the web browser allows it. A cookie file usually contains the domain name from which it originates, its “expiration time” and an individual, randomly selected number identifying that file. Information collected using such files helps adapt products offered by Courtworx Sports Ltd to individual preferences and actual needs of Online Store visitors. It also enables the development of general visit statistics for products presented in the Online Store.
Courtworx Sports Ltd uses two types of cookie files:
a) Session cookies: after ending a given browser session or turning off the computer, stored information is deleted from the device memory. The session cookie mechanism does not allow collecting any personal data or any confidential information from Customer computers.
b) Persistent cookies: are stored in the end device memory and remain there until deleted or expired. The persistent cookie mechanism does not allow collecting any personal data or any confidential information from Customer computers.
Courtworx Sports Ltd uses its own cookies for:
- a) authenticating the Customer in the Online Store and ensuring the Customer session in the Online Store (after logging in), thanks to which the Customer does not have to re-enter login and password on each subpage of the Online Store;
- b) analysis and research and audience audits, particularly for creating anonymous statistics that help understand how Customers use the Online Store Website, which enables improving its structure and content.
Courtworx Sports Ltd uses external cookies for:
- a) presenting multimedia content on Online Store websites, which are downloaded from external website www.youtube.com (external cookie administrator: Google Inc based in USA);
- b) collecting general and anonymous statistical data via Google Analytics analytical tools (external cookie administrator: Google Inc based in USA);
- c) presenting trust certificates via trust seal services (external cookie administrator: relevant trust seal provider).
The cookie mechanism is safe for Customer computers. In particular, it is not possible for viruses or other unwanted or malicious software to enter Customer computers through this method. Nevertheless, Customers can limit or disable cookie access to computers in their browsers. If this option is used, using the Online Store will be possible, except for functions that by their nature require cookie files.
Below we present how to change settings of popular web browsers regarding cookie use:
- Chrome and Chrome Mobile browser
- Internet Explorer browser
- Microsoft EDGE browser
- Mozilla Firefox browser
- Opera browser
- Safari and Safari Mobile browser
Courtworx Sports Ltd may collect Customer IP addresses. An IP address is a number assigned to the computer of a person visiting the Online Store by their Internet service provider. The IP number enables Internet access. In most cases, it is assigned to the computer dynamically, i.e., it changes with each Internet connection. The IP address is used by Courtworx Sports Ltd for diagnosing technical problems with the server, creating statistical analyses (e.g., determining which regions generate the most visits), as useful information for administering and improving the Online Store, as well as for security purposes and possible identification of server-burdening, unwanted automatic programs for browsing Online Store content.
The Online Store contains links and references to other websites. Courtworx Sports Ltd is not responsible for privacy protection policies applicable on those sites.
Section 5 – Rights of Data Subjects
Right to withdraw consent – legal basis: Article 7(3) GDPR.
- a) The Customer has the right to withdraw any consent given to Courtworx Sports Ltd.
- b) Consent withdrawal takes effect from the moment of withdrawal.
- c) Consent withdrawal does not affect processing carried out by Courtworx Sports Ltd in accordance with law before withdrawal.
- d) Consent withdrawal does not entail any negative consequences for the Customer but may prevent further use of services or functionalities that Courtworx Sports Ltd can legally provide only with consent.
Right to object to data processing – legal basis: Article 21 GDPR.
- a) The Customer has the right to object at any time – for reasons related to their particular situation – to processing their personal data, including profiling, if Courtworx Sports Ltd processes their data based on legitimate interest, e.g., marketing of Courtworx Sports Ltd products and services, conducting statistics on use of individual Online Store functionalities and facilitating Online Store use, as well as satisfaction research.
- b) Opting out via email from receiving marketing communications about products or services will constitute Customer objection to processing their personal data, including profiling for these purposes.
- c) If the Customer’s objection proves justified and Courtworx Sports Ltd has no other legal basis for processing personal data, the Customer’s personal data will be deleted regarding which the Customer objected to processing.
Right to erasure (“right to be forgotten”) – legal basis: Article 17 GDPR.
- a) The Customer has the right to request deletion of all or some personal data.
- b) The Customer has the right to request deletion of personal data if:
- personal data is no longer necessary for the purposes for which it was collected or processed;
- specific consent was withdrawn, to the extent personal data was processed based on consent;
- objection was raised against using data for marketing purposes;
- personal data is processed unlawfully;
- personal data must be deleted to comply with legal obligations under Union or Member State law to which Courtworx Sports Ltd is subject;
- personal data was collected in connection with offering information society services.
- c) Despite requests for personal data deletion in connection with objection or consent withdrawal, Courtworx Sports Ltd may retain certain personal data to the extent processing is necessary to establish, pursue or defend claims, as well as to comply with legal obligations requiring processing under Union or Member State law to which Courtworx Sports Ltd is subject. This particularly concerns personal data including: first name, surname, email address, which are retained for complaint handling and claims related to using Courtworx Sports Ltd services, or additionally residential/correspondence address, order number, which are retained for complaint handling and claims related to concluded sales contracts or service provision.
Right to restriction of data processing – legal basis: Article 18 GDPR.
- a) The Customer has the right to request restriction of processing their personal data. Submitting such request, until its consideration, prevents use of specific functionalities or services whose use would involve processing data covered by the request. Courtworx Sports Ltd will also not send any communications, including marketing ones.
- b) The Customer has the right to request restriction of personal data use in the following cases:
- when questioning the accuracy of their personal data – then Courtworx Sports Ltd restricts their use for the time needed to verify data accuracy, no longer than 7 days;
- when data processing is unlawful, and instead of data deletion the Customer requests restriction of their use;
- when personal data is no longer needed for the purposes for which it was collected or used but is needed by the Customer to establish, pursue or defend claims;
- when objection was raised against data use – then restriction occurs for the time needed to consider whether – due to particular circumstances – protection of Customer interests, rights and freedoms outweighs interests realized by the Administrator in processing Customer personal data.
Right of access to data – legal basis: Article 15 GDPR.
- a) The Customer has the right to obtain confirmation from the Controller whether personal data is processed, and if so, the Customer has the right to:
- obtain access to their personal data;
- obtain information about processing purposes, categories of processed personal data, recipients or categories of recipients of this data, planned data storage period or criteria for determining this period (when determining planned data processing period is not possible), rights available to the Customer under GDPR and the right to file a complaint with supervisory authority, source of this data, automated decision-making including profiling and safeguards applied in connection with transferring this data outside the European Union;
- obtain a copy of their personal data.
Right to data rectification – legal basis: Article 16 GDPR.
- a) The Customer has the right to request immediate rectification of personal data that is inaccurate. Taking into account processing purposes, the Customer has the right to request completion of incomplete personal data, including by providing additional statements, by directing requests to the email address according to Section 7 of the Privacy Policy.
Right to data portability – legal basis: Article 20 GDPR.
- a) The Customer has the right to receive their personal data provided to the Controller and then transfer it to another data controller of their choice. The Customer also has the right to request that personal data be transferred by the Controller directly to such controller, if technically possible. In such case, the Controller will send Customer personal data in a CSV file format, which is commonly used, machine-readable format allowing transfer of received data to another data controller.
When the Customer exercises rights arising from the above provisions, Courtworx Sports Ltd fulfills the request or refuses to fulfill it immediately, no later than within one month of receiving it. However, if – due to the complex nature of the request or number of requests – Courtworx Sports Ltd cannot fulfill the request within one month, it will fulfill it within the next two months, informing the Customer in advance within one month of receiving the request about the intended extension and its reasons.
The Customer may submit complaints, inquiries and requests concerning processing their personal data and exercising their rights to the Controller.
The Customer has the right to request transfer of standard contractual clauses from Courtworx Sports Ltd by directing inquiries as indicated in Section 7 of the Privacy Policy.
The Customer has the right to file a complaint with the Information Commissioner’s Office regarding violation of their data protection rights or other rights granted under GDPR.
Section 6 – Security Management – Password
Courtworx Sports Ltd provides Customers with secure and encrypted connection during personal data transmission and when logging into Customer Account in the Service. Courtworx Sports Ltd uses SSL certificate issued by one of the world’s leading companies in security and encryption of data transmitted over the Internet.
If a Customer with an account in the Online Store loses access password in any way, the Online Store enables generation of a new password. Courtworx Sports Ltd does not send password reminders. The password is stored in encrypted form, making it impossible to read. To generate a new password, provide the email address in the form available under “Forgot your password?” link, provided at the account login form in the Online Store. The Customer will receive an electronic message at the email address provided during registration or saved in the last account profile change containing redirection to a dedicated form available on the Online Store Website, where the Customer will be able to set a new password.
Courtworx Sports Ltd never sends any correspondence, including electronic correspondence, requesting login credentials, particularly the access password to the Customer account.
Section 7 – Privacy Policy Changes
The Privacy Policy may be changed, about which Courtworx Sports Ltd will inform Customers 7 days in advance.
Questions related to the Privacy Policy should be directed to: hello@courtworxsports.com
Last modification date: 28/08/2025
